Introduction
Pathik Your Own Trip is committed to protecting the privacy and security of your personal information. This Terms and Conditions policy explains how information is collected, used, disclosed, and safeguarded when you visit our website or use our services. By accessing or using our services, you agree to be bound by these terms.
Information We Collect
Personal Information
- Name, contact details, and payment information collected during reservations or inquiries.
- Information provided through newsletter signups, promotions, or surveys.
Non-Personal Information
- Browser type, operating system, and IP address gathered for analytical purposes.
- Usage data and interaction patterns on our website.
How We Use Your Information
Booking and Reservation
- To process and confirm your travel reservations.
- To communicate with you regarding your bookings and travel arrangements.
Customer Support
- To respond to your inquiries and provide assistance.
- To resolve any disputes or issues related to your booking.
Marketing and Promotions
- To send newsletters, updates, and promotional materials — only if you have opted in.
- To customise marketing communications based on your preferences and travel history.
Analytics
- To analyse website usage patterns and improve our services.
- To monitor and enhance website security and performance.
Information Sharing
We do not share your personal information with third parties without your explicit consent. Your data is treated with the utmost confidentiality and is used solely for the purposes described in these Terms and Conditions.
In limited circumstances, we may share information with trusted service providers who assist us in operating our website or conducting our business — subject to confidentiality agreements ensuring they cannot disclose or use your information for any other purpose.
Your Choices
Opt-Out
You may unsubscribe from our marketing communications at any time by following the unsubscribe instructions included in every email we send.
Access and Update
You have the right to access, correct, or update your personal information at any time. Please contact us at pathiktrips@gmail.com and we will promptly address your request.
Security
We employ reasonable and industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is entirely secure.
While we strive to protect your personal information, we cannot guarantee its absolute security. We encourage you to take steps to protect your own information, such as keeping your account credentials confidential.
Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse website traffic. By continuing to use our website, you consent to our use of cookies in accordance with these terms.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
Limitation of Liability
Pathik Your Own Trip shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services. Our liability is limited to the amount paid for the specific travel service in dispute.
We act as an intermediary between travellers and service providers (hotels, airlines, transport operators, etc.) and are not responsible for the acts, errors, omissions, representations, warranties, or negligence of any such suppliers.
Changes to This Policy
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our services following the posting of changes constitutes your acceptance of the revised terms.
We encourage you to review this page periodically to stay informed of any updates. If we make material changes, we will notify you by email or by placing a prominent notice on our website.
Contact Us
If you have any questions, concerns, or requests regarding these Terms and Conditions, please reach out to us:
- Email: pathiktrips@gmail.com
- Phone: +91 72401 64702 / +91 82848 22248
- Address: Sector 16 Rohini, New Delhi – 110085
Have Questions About Our Terms?
Our team is happy to walk you through anything that's unclear.